Clifton Moor Clearance Shop Volunteer

Our Clearance Shop depends on the support of dedicated volunteers to help in a range of roles, from serving customers on the shop floor to keeping stock organised and well presented. By volunteering with us, you’ll play an important part in making the most of every donation, helping to give unsold items from our other shops a sustainable second chance while raising vital funds for St Leonard’s Hospice.

As part of our retail team of 15 shops and a Donation Centre across the local area, the Clearance Shop not only generates essential income through the sale of pre-loved goods, but also helps represent the Hospice in communities across our catchment area.

When am I needed?

The shop is open Monday – Saturday 9am – 4:30pm and 10am – 4pm on a Sunday.

Morning shifts tend to run 9am – 1pm, Afternoon shifts tend to run 12:30pm – 4:30pm although other shifts can be accommodated as long as they are at least 2 hours in length.

Weekly or fortnightly shifts are preferred.

What will I be doing?

Some examples of the types of things you could help with:

• Tagging items to be sold
• Restocking the shop floor with items to be sold
• Serving customers on the till

What skills and qualities will I need?

• Positive attitude and ability to provide great customer service
• Full training will be provided so a willingness to learn new skills or bring your own skills and knowledge to the role
• Ability to work under the instruction of the manager and work as part of a team of volunteers
• Ability to maintain confidentiality and discretion

How will I benefit from being a volunteer in the shop?

• Be part of a friendly and inclusive team
• Make a difference to your local Hospice and your local community
• Develop your retail skills and knowledge

Support and Supervision

Volunteers will be supervised by the Clifton Moor Shop managers, supported by the St Leonard’s Hospice Retail Team, who together will provide you with general training and liaise closely with you over all aspects of your role.

The Volunteer Services Team will help guide you through the application and induction process and be your point of contact for general enquiries about volunteering.

Training

Volunteers are required to complete mandatory training modules which are usually delivered via our online platform. Additional, booster and refresher training may be delivered as needed via e-learning, video links or face to face. You may also be invited to attend role specific in person meetings where appropriate.

For all volunteering enquiries please contact the Volunteer Services Office on 01904 777765 or email volunteers@stleonardshospice.org.uk

About the Hospice

St Leonard’s Hospice provides care and support to those living with life-limiting illnesses and to the people they care about. We couldn’t carry out the important work we do without a committed and talented team of Volunteers and Supporters – people of all ages, and from all walks of life who help us provide care, assistance, and support throughout the organisation, as well as promoting the work of the hospice in local communities and raising crucial funds.