eCommerce Assistant

Do you want to play a part in a major expansion of our eCommerce operations? Do you have a creative flair and a passion for on-line selling? Then we’d love to hear from you!

As St Leonard’s Hospice embarks on a major project to expand its retail operation at Clifton Moor, we’re recruiting a full-time eCommerce Assistant to assist in delivering an efficient, organised and customer focussed operation.

Our eCommerce team work with a variety of items that have been donated and will choose the best online platforms to maximise the income to the Hospice. Common donations the eCommerce team receive are:

• Fashion clothing, vintage clothing and jewellery
• Collectables, antiques and ceramics
• Books, vinyl and technology

Working in a fast-paced environment, as an eCommerce Assistant you will:

• Research items ensuring the correct pricing is used, provide accurate listings on a number of online platforms and produce high quality photography to entice interest
• Ensure first class customer service level are maintained, striving for 100% positive feedback/ high seller ratings on our online platforms
• Build good relationships with shop management teams to ensure appropriate items reach the eCommerce department

In order to succeed in this role, you will need to:

• Have excellent customer service and communication skills both in a verbal and written way
• Be proactive and able to use your initiative
• Be an effective team player

Whilst having experience of listing items on online platforms is desirable, we’re keen to hear from you if you have an interest in any of the areas of commonly donated stock and as part of your induction you will be taught our procedures.

What we can offer you in return:

• Competitive salary
• Up to 41 days annual leave
• Attractive pension scheme
• Training and development opportunities
• A supportive and friendly working environment
• Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts

This is a full-time position working 37.5 hours per week, 5 days per week. There can be some flexibility with how the hours are worked and this would be discussed as part of the interview process.

If you wish to discuss this role further, please contact Aoife Kurta, eCommerce Development and Operations Manager by email at aoife.kurta@stleonardshospice.org.uk.

To apply for this role, please complete our online application form. The closing date for this role is 8 March 2026, however we reserve the right to extend or close this post earlier. 

This is an exciting time to join the Hospice team as you will be based at our new premises at Clifton Moor. The new 16,000 sq. ft facility will bring together a furniture and £1 clearance shop and drive-up donation centre, with separate offices for our income generation team to operate from and will provide a more collaborative approach for a more sustainable way of income to fund our Hospice’s care.

Apply now!