Digital Apprentice

Are you ready to start a career in IT or want a new challenge within a rewarding environment? Then it would be amazing to hear from you!

We have a fantastic opportunity for a Digital Apprentice to join the Hospice’s Digital Team to provide an excellent first line IT service and assist in the delivery of their strategic aims of transforming the Hospice’s cloud first environment.

No two days will be the same in this role and as a Digital Apprentice, your main duties will be to:

• Provide first line support to internal and external customers including triaging jobs through the new IT ticketing system
• Support and action the installation of new and existing hardware/ software as well as supporting the cloud environment
• Ensure equipment is set up correctly and the right access has been provided to colleagues

In additional to the above, this role also includes a chance for you to undertake a Level 3 Apprenticeship within IT. On successful completion of the programme (usually 13 months), you will be awarded on a Level 3 ICT Apprenticeship. As part of your learning, you will also receive hands-on training, mentoring and support which will enable you to develop both your technical expertise and customer focus skills.

Our ideal candidates will have:

• A keen interest in IT and a willingness to learn and develop new skills
• Good customer service and organisation skills

Having experience of working in a busy environment or in a people-centric role is desirable however not essential.

We will not be able to accept applications from candidates who have an existing qualification at the same or higher level in a similar subject.

 What we can offer you in return:

• great annual leave entitlement starting at 35 days per year
• attractive pension schemes
• lots of training and development opportunities
• a supportive and friendly working environment
• employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts

This is a permanent, full-time position working 37.5 hours per week between office hours, Monday to Friday.

If you wish to discuss this role further, please contact the Hospice's HR Team via email at hr@stleonardshospice.org.uk.

To apply for this role, please complete our online application form. The closing date for this role is 2nd November 2025, however we reserve the right to extend or close this post earlier. 

We do not have sponsorship status and therefore all our offers are made conditional upon our candidates submitting evidence of their right to work in the UK in conjunction with our other pre-employment checks.

No agencies, please.