Volunteer Driver's Assistant

Our Volunteer Driver’s Assistant role provides a key service to our Retail Team, ensuring smooth running of the Retail logistics service and raising vital funds for St Leonard’s Hospice through its collection service and stock movement system.

When am I needed?

Our van service runs Monday to Saturday, from 8am to 4pm.
We're looking for volunteers to support the full duration of each shift. Shifts are assigned on a flexible, ad hoc basis to suit your availability, and opportunities are regularly available throughout the month.

What will I be doing?

• Assisting the driver to fulfil their day-to-day duties
• Lifting and moving furniture and donated goods
• Packing and loading/ unloading the van
• Delivery of goods to customers
• Remove and safely dispose of waste material
• Assisting the driver with vehicle safety checks

Please note this is a physically active role with a significant amount of manual handling, including moving shop stock items, heavy donation bags, and light pieces of furniture. You will not be required to drive any Hospice vehicles.

What skills and qualities will I need?

• Someone who is able to perform the duties asked of them
• Good time keeping skills as reliability is essential to this role
• Enjoys interacting with different people
• Strong communication and teamwork skills
• An enthusiastic, courteous, and helpful attitude

• Ability to work under the instruction of the driver and be a part of a team
• Ability to maintain confidentiality 

How will I benefit from being a volunteer?

• Be part of a friendly and inclusive team
• Make a difference to your local Hospice and your local community
• Develop your own skills and knowledge
• Learn new or develop existing skills
• Full training will be provided

Support and Supervision

The St Leonard’s Hospice Retail Team (Head Office) will provide you with full training and liaise closely with you over all aspects of your role.

Volunteers will be supervised by the Retail Drivers and the Retail Team. The Volunteer Services Team will help guide you through the application and induction process and be your point of contact for general enquiries about volunteering.

Training

Volunteers are required to complete mandatory training modules which are usually delivered via our online platform. Additional, booster and refresher training may be delivered as needed via e-learning, video links or face to face. You may also be invited to attend role specific in person meetings where appropriate.

For all volunteering enquiries please contact the Volunteer Services Office on 01904 777765 or email volunteers@stleonardshospice.org.uk

About the Hospice

St Leonard’s Hospice provides care and support to those living with life-limiting illnesses and to the people they care about. We couldn’t carry out the important work we do without a committed and talented team of Volunteers and Supporters – people of all ages, and from all walks of life who help us provide care, assistance, and support throughout the organisation, as well as promoting the work of the hospice in local communities and raising crucial funds.