Shop Stockroom and Sorting Volunteer

We are looking for volunteers to help behind the scenes sorting stock and pricing it ready for sale. Our retail department raises vital funds for St Leonard’s through the sale of pre-loved goods and is also a valuable face of the Hospice across our local communities.

When am I needed?

Our shops are open Monday – Saturday 9am – 4:30pm and our Clifton Moor Site is open 7 days a week.

We offer three standard shifts each day:

• 8:45am – 12:15pm
• 11:00am – 2:00pm
• 1:00pm – 4:45pm

We can also accommodate alternative shift times, provided these are at least 2 hours long. Weekly or fortnightly commitments are preferred.

We have 10 shops and a Donation Centre across York at the following locations:

• Acomb, Clothes
• Acomb, Furniture
• Broadway (Fulford)
• Clifton Moor, Donation Centre
• Clifton Moor Shop
• Colliergate (city centre)
• Fossgate (city centre)
• Haxby
• Layerthorpe
• Scarcroft Road
• Tang Hall

We also have shops in:

• Easingwold
• Malton
• Pocklington
• Selby, Gowthorpe
• Selby, Ousegate

What will I be doing?

• Working with staff and volunteers in the back of the shop
• Sorting and preparing donated items for sale
• Hanging, ticketing, and labelling (including Gift Aid)
• Checking items are complete and in good working order
• Recycling unsalable goods appropriately
• Preparing stock for the shop floor
• Identifying high-value items for further research or online sale
• Keeping the back room clean and tidy
• Moving bags and boxes of donations (may involve lifting)

What skills and qualities will I need?

• Positive attitude
• Able to follow instructions and work well in a team
• Demonstrate good attention to detail
• An interest in clothing brands and trends is useful but not essential
• A willingness to learn new skills, no experience necessary
• Be able to maintain confidentiality

How will I benefit from being a volunteer in the shop?

• Be part of a friendly and inclusive team
• Opportunity to develop interpersonal skills and confidence
• Meet new people
• Gain satisfaction of a job well done, in support of a great cause
• Be valued and respected
• Have full training and support

Support and Supervision

The St Leonard’s Hospice Retail Team (Head Office) will provide you with full training and liaise closely with you over all aspects of your role.

Volunteers will be supervised by the Shop Manager and Staff, supported by the Retail Team. The Volunteer Services Team will help guide you through the application and induction process and be your point of contact for general enquiries about volunteering.

Training

Volunteers are required to complete mandatory training modules which are usually delivered via our online platform. Additional, booster and refresher training may be delivered as needed via e-learning, video links or face to face. You may also be invited to attend role specific in person meetings where appropriate.

For all volunteering enquiries please contact the Volunteer Services Office on 01904 777765 or email volunteers@stleonardshospice.org.uk